Privacy Policy — BizXEngine

1Overview

BizXEngine ("we," "us," or "our") operates the BizXEngine API platform and website at bizxengine.com. This Privacy Policy describes how we collect, use, store, and protect information about you when you use our services.

We are committed to protecting your privacy and handling your data transparently and responsibly.

If you are a developer using our API to build applications for your own users, you are independently responsible for your own privacy obligations toward those end users under applicable data protection laws.

2Information We Collect

2.1 Account Information

Name and email address
Company name (optional)
Password (stored in encrypted form)
Billing address (processed by Paddle — we do not store card details)

2.2 Usage Data

API request logs (timestamps, endpoints called, response codes)
Usage metrics (number of operations, data volume)
IP addresses and general location (country/city level)
Browser type and device information when using the dashboard

2.3 Data You Submit via the API

When you use our API to store data, we process that data on your behalf as a data processor. You remain the data controller for any personal data in API payloads. We do not analyze or use your API data for any purpose other than providing the service.

3How We Use Your Information

Purpose	Data Used
Providing and operating the Service	Account info, API usage data
Processing payments and billing	Name, email, billing address
Sending transactional emails	Email address
Customer support	Account info, communications
Improving the Service	Anonymized usage metrics
Security and fraud prevention	IP address, usage patterns
Legal compliance	As required by applicable law

We do not sell your personal data. We do not use your data for advertising purposes.

4Information Sharing

We do not sell, rent, or trade your personal information. We share data only in the following limited circumstances:

Paddle (Payment Processor): We share billing information with Paddle to process subscription payments.
Infrastructure Providers: We use cloud hosting providers to operate the Service. These providers process data only on our instructions.
Legal Requirements: We may disclose data if required by law, court order, or to protect our legal rights.
Business Transfers: In the event of a merger or acquisition, user data may be transferred with notice provided to affected users.

5Data Storage & Security

Your data is stored on secure cloud infrastructure. We implement industry-standard security measures including:

Encryption in transit (TLS/HTTPS) for all API communications
Encryption at rest for stored data
API key authentication and access controls
Regular security monitoring and vulnerability assessments

If you believe your account has been compromised, contact us immediately at security@bizxengine.com.

6Data Retention

We retain your account data for as long as your account is active. Upon account deletion or cancellation:

30 days

API data retained for export, then permanently deleted

7 years

Billing records retained for legal and tax compliance

12 months

Usage logs retained for security and analytics

7Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal data
Portability: Request your data in a machine-readable format
Objection: Object to certain types of data processing

To exercise any of these rights, contact us at privacy@bizxengine.com. We will respond within 30 days.

8Cookies

We use cookies and similar technologies to operate our website and dashboard:

Essential cookies: Required for authentication and session management
Analytics cookies: Used to understand how users interact with our platform (anonymized)
Preference cookies: Used to remember your settings and preferences

9Children's Privacy

BizXEngine is a B2B developer platform and is not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will delete it.

10Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and by sending an email to registered users where appropriate. Continued use of the Service after changes constitutes your acceptance of the updated policy.

11Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

Privacy

privacy@bizxengine.com

Security

security@bizxengine.com

Support

support@bizxengine.com

PrivacyPolicy